• Monday, September 1 at 8:30-12:30pm CEST
• Tuesday, September 1 at 8:30-11:10am CEST

This course has the objective to share the quality and safety knowledge using interactive methods combining basic knowledge and workshops allowing discussion and group teamwork for proposing plan for improving quality and safety in trainees working environnement.

Description of the methods :

• Didactic presentations and relevant publications shared one month before the course.
• Active learning: trainees will receive materials, list of references and related papers one month before the onsite course to be familiar with basic knowledge on Quality and Safety.
• Interactive panel discussions and sharing experiences during the plenary sessions’ activities.
• Workstations: discussion with leaders and proposal of plan to improve quality and safety. Trainees will be distributed into 4 groups composed by 5 to 8 trainees. Facilitators will rotate between groups on Saturday workstations.

Learning Objectives

• To know the basis of Quality &Safety.
• To understand the concept of Quality & Safety culture.
• To understand why teamwork and leadership are crucial for improving Q&S.
• To understand how to use appropriate tools for continuous Q&S improvement.
• To understand how human factors and patient safety experience impact Q&S.
• To understand how education platform improves Q&S.
• To understand how to conduct research in Q&S.
• To understand how to build and implement a Q&S platform for a change in emergency department or pre-hospital setting (organisation, guidelines, and standards).

• Abdelouahab Bellou, CN/US/FR, course director
• Ruth Brown, Ian Higginson, Vijaya Arun Kumar, Said Hachimi-Idrissi, Giles Cattermole, Kelly Janssens, Carlos Lojo Rial. Co-directors

1. Abdelouahab Bellou, CN/US/FR(EUSEM, EWQSEM, Council Member, Institute of Sciences in Emergency Medicine, Guangdong Medical Academy of Sciences, Southern Medical University, University of Rennes 1, Wayne State University, CN)
2. Ruth Brown, UK (EUSEM, EWQSEM, Council Member, Imperial College of London, UK)
3. Ian Higginson, UK (EUSEM, EWQSEM, Plymouth University, UK)
4. Steve Photiou, IT (EUSEM, EWQSEM)
5. Giles Cattermole, UK (EUSEM, EWQSEM, Queen Mary University of London, UK)
6. Said Hachimi Idrissi, BE (EUSEM, EWQSEM, Ghent University, BE)
7. Jochen Bergs, BE (EUSEM, EWQSEM and European Society for Emergency Nursing, EuSEN, Hasselt University, BE)
8. Kelly Janssens, CA (EUSEM, EWQSEM)
9. Carlos Lojo Rial, UK (EUSEM, EWQSEM, Saint Thomas Hospital, King’s College, London, UK)
10. Lisa Kurland, SE (EUSEM, EWQSEM, Obrero University, SE)
11. Anna Khalemsky, IL (EUSEM, EWQSEM, Jerusalem University, IL)
12. Anna Drokou, GR (EUSEM, EWQSEM, Athenes, GR)
13. John Heyworth, UK (EUSEM, EWQSEM, Council Member, Southampton University, UK)

Trainees will access to educational materials one month before the course.

1. Scientific papers: each domain of Q&S will be documented by at least 3 scientific papers that can be used by trainees
2. PPT slides for the webinar: Definitions and Impact of Q&S on healthcare system, Culture of Q&S, Leadership, Communication and Teamwork, Human factors, Patient experience, Crisis Management, Education methods for Q&S, Continuous Quality Improvement, Root cause analysis, Reporting system, Research for Q&S, Global health.  
3. IQUALEM Mind Map Cards : summary of Q&S approach
4. Case report : an Acute Chest Pain case is proposed to help trainees to use the knowledge they have learnt.
5. EWQSEM Notebook: it is a personal book used by trainees to take notes and prepare questions.

This course will use a diversity of learning methods:

• Didactic presentations
• Interactive exchanges and sharing experiences
• Workshops: discussion with leaders and proposal of plan to improve quality and safety
• Presentations by roundtables leaders: each table proposes one leader
• Participants will be divided into 5 groups: Group 1, Group 2, Group 3, Group 4, and Group 5. Trainees will be assigned to different groups; the distribution will be determined prior to the webinar.

Please register through your MyEUSEM account by clicking on the EUSEM Congress registration button. From the Pre-courses tab you can select the pre-courses you would like to join.

The costs for this course are
€280 for physicians
€190 for nurses, paramedics, trainees and students

All fees include 13% VAT

REGISTER FOR THIS PRE-COURSE